The Genius Agency has transitioned to an exclusive marketplace model to provide the highest level of security, transparency, and client protection. We are currently discontinuing direct agency website payments for all new projects.
Exclusive Marketplace Payments: To ensure total security and client peace of mind, all project payments must now be processed through our official Fiverr or Upwork profiles. We have discontinued manual "Agency Direct" payments on the website for the time being.
Transition Support: We understand that platform charges can be a concern. If you have any questions regarding marketplace fees, please speak with our team—we are committed to making this transition easy and cost-effective for you, especially for our long-term partners.
All project payments are protected by the respective marketplace's escrow and resolution center. For any disputes or refund requests, please utilize the resolution center tools on Fiverr or Upwork. Existing "Agency Direct" projects initiated before this policy change will continue to be handled internally by agency administration.