When clients choose to work through Fiverr or Upwork, certain project communications, files, and payment records may be processed under those platforms' privacy policies. The Genius Agency may not control how those platforms manage user data.
Agency Direct: Payment data is handled through our integrated secure payment processor. We do not store sensitive financial information like full credit card numbers on our servers.
Fiverr / Upwork: Payment data is handled entirely by those platforms. The Genius Agency has no access to or control over your financial records on third-party marketplaces.
We collect only the information necessary to coordinate projects and communicate with you — including your name, email address, and project details submitted via our contact or onboarding forms.
This information is used strictly for service delivery and internal administration. We never sell your personal data to third parties.