When clients choose to work through Fiverr or Upwork, certain project communications, files, and payment records may be processed under those platforms' privacy policies. The Genius Agency may not control how those platforms manage user data.
Users are advised to review:
For Agency Direct: Payment data is handled through our integrated payment processor. We do not store sensitive financial information.
For Fiverr or Upwork: Payment data is handled entirely by those platforms. The Genius Agency has no access to or control over that data.
We collect only the information necessary to coordinate projects and communicate with you — including your name, email address, and project details submitted via our contact or onboarding forms. This information is used solely for service delivery.